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Please use this form to report any accessibility-related issues. We are committed to providing an inclusive experience and will address your concerns as quickly as possible.
By submitting this report, you are helping us improve our website and create a more inclusive experience for everyone.

Accessibility issue reporting

Responsibly report website vulnerabilities to enhance digital security.

Please describe the bug or issue you encountered in detail. Include any specific actions that led to the issue

If possible, please provide the steps you took to reproduce the bug so we can better understand and address the issue.

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We are committed to maintaining the highest standards of security for our digital ecosystem. We welcome responsible security researchers and ethical hackers who can help us identify and address potential vulnerabilities.
<h6>Our approach</h6>
Security is a collaborative effort. By working together, we can proactively identify and resolve potential security risks before they can be exploited.
<h6>Before you report</h6><ol><li>Read our full policy: Please carefully review our policy to understand our guidelines and expectations.</li><li>Responsible disclosure: We encourage responsible, ethical research that prioritizes user safety and system integrity.</li></ol><h6>How to report</h6>All potential security vulnerabilities must be submitted through our secure online reporting channel.Please do not:<ul><li>Publicly disclose the vulnerability</li><li>Attempt to access or modify data you are not authorized to</li><li>Conduct tests that may disrupt our services</li></ul>We appreciate your commitment to making the digital world a safer place.

Bounty hunting program

Flag inappropriate or copyrighted content for immediate review.

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Use this form to report content you believe is illegal or violates our platform rules, or to appeal if your content was removed unfairly.
Examples of content that may be reported:
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Content takedown

Westgate Bank

English

First Direct, Inc.

Main Address

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Contains all data that might be collected from a user as a part of profile

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Instagram is a free photo-sharing application that enables its users to take photos, apply filters, and share them on social networks.

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Adelphic empowers brands and agencies to reach consumers seamlessly across all programmatic channels and formats.

Adelphic

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YouTube allows users to upload, view, rate, share, add to favourites, report, comment on videos, and subscribe to other users. It offers a wide variety of user-generated and corporate media videos.

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firstdirect360.com

Clym provides data privacy, consent & cookie management services.

"We share information globally, both internally within the Facebook Companies and externally with our partners and with those you connect and share with around the world in accordance with this policy."

https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0
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LinkedIn is a business and employment-oriented service that operates via websites and mobile apps.

Privacy Policy

Role As A Data Broker

<h1>Your Privacy Is Important To First Direct!</h1>You have the right to request deletion, to know, to access, and to opt-out of sale or sharing of your personal information. First Direct only provides data to verified marketers, research companies, and organizations that have agreed to use marketing data responsiblyFirst Direct's role as a Data Broker we do not collect data directly from public records, online sources as a 'Compiler', we license data from sources such as listed below. To honor consumer requests to delete, know, access, or opt-out we take all requests and add this to a global suppression file that we use to remove postal records, emails, or phones from data we acquire for client marketing campaigns. We have listed these sources below for easy access to request additional removal.First Direct only acquires data from commercial sources such as <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.acxiom.com/optout/">Acxiom</a>, <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.data-axle.com/do-not-sell-my-data/">Data-Axle</a>, <a target="_blank" rel="noopener noreferrer nofollow" href="https://databaseusa.com/index.php/privacy-policy/">DatabaseUSA</a>, <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.quantarium.com/privacy-policy/">Quantarium</a>, <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.dnb.com/about-us/data-transparency.html">Dun &amp; Bradstreet</a>, <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.onspotdata.com/privacy-policy/">OnSpot</a> and other verified compliant sources that honor consumer privacy. Additionally you may want to visit <a target="_blank" rel="noopener noreferrer nofollow" href="https://dmachoice.org/">https://dmachoice.org/</a> to include your opt-out.To request removal or deletion of your personal information simply click the button below to submit your information. Please note that we do monitor attempts that are malicious in nature.Also note to complete your request and validate that you are the person requesting opt-out you may receive an email after your submission to confirm this opt-out request.<h3>Our Role as a Data Broker</h3>At First Direct, we prioritize your privacy and are committed to maintaining transparency about how we handle personal information. It's important for us to explain our role in the digital ecosystem to ensure you have a clear understanding of our practices.What Is a Data Broker? A data broker is an entity that collects, processes, or transfers personal data without directly obtaining this information from the individuals to whom the data belongs. As a data broker, First Direct specializes in analyzing, processing, and transferring data to support businesses and consumers in making informed decisions.Our Activities as a Data Broker In our operations as a data broker, we engage in the following activities:<ol><li>Collecting Data: We collect personal information from various sources, ensuring that all data acquisition is conducted lawfully and ethically.</li><li>Processing Data: Our team analyzes and processes data to generate insights, which are then used to support our clients' specific needs.</li><li>Transferring Data: We transfer data to authorized entities, adhering to strict guidelines to ensure the privacy and security of the information.</li></ol>Your Privacy Rights Understanding and exercising your privacy rights is paramount. We provide mechanisms for you to access, review, and control how your personal information is handled:<ol><li>Inquiry Submission: Through our website, you can submit an inquiry to have removed the personal information we have related to you in our databases.</li><li>Opt-Out Rights: You have the right to opt-out of certain uses of your personal information.</li></ol>Commitment to Data Security Protecting the personal data in our care is a responsibility we take seriously. First Direct has implemented comprehensive security measures to safeguard your information against unauthorized access and misuse.Data Security Measures: Our robust information security program includes administrative, technical, and physical safeguards tailored to the nature of the data we handle.Continuous Monitoring: We continuously monitor our systems for potential threats and vulnerabilities to keep your information secure.Contact Us For more information about our practices as a data broker or if you have questions about your privacy rights, please do not hesitate to contact us. Our dedicated privacy team is here to provide the support you need to manage your personal information confidently.<h2>What are the differences between different data providers?</h2><h3>Data Broker</h3>Definition : A data broker is an entity that collects personal information about consumers from a variety of sources and sells or licenses that information to third parties.Key Characteristics :Collection : Data brokers collect data from public records, online activity, purchase histories, and other commercial sources.Usage : They typically sell or share this data with other companies for marketing, risk management, fraud detection, and other purposes.Privacy Laws: In the U.S., laws like the California Consumer Privacy Act (CCPA) and the Vermont Data Broker Regulation define and regulate data brokers. The CCPA, for instance, requires data brokers to register with the state and provide consumers with the right to opt-out of data sales.<h3>Aggregator</h3>Definition : A data aggregator is an entity that gathers data from multiple sources, often combining it into a comprehensive dataset.Key Characteristics :Combination: Aggregators compile data from different sources, which can include public records, surveys, and other data brokers.Processing : They often standardize, organize, and analyze the data to make it more useful for specific applications.Privacy Considerations: Aggregators must comply with data protection laws like the General Data Protection Regulation (GDPR) in the EU, which requires transparency in data processing and obtaining proper consents.<h3>Compiler</h3>Definition : A data compiler is an entity that collects and organizes data, often from public records or other readily available sources, for the purpose of creating a database.Key Characteristics :Organization: Compilers focus on structuring data in a systematic way, making it accessible and usable for various applications.Sources : They typically use data that is already publicly available or provided by other entities.Legal Obligations : Data compilers must ensure compliance with data protection regulations, particularly regarding the accuracy and fairness of the data they compile.<h3>Service Bureau</h3>Definition : A service bureau is an organization that processes data for other companies. They offer services such as data entry, data processing, and analytics on behalf of their clients.Key Characteristics :Outsourcing : Companies outsource specific data-related tasks to service bureaus, which can include payroll processing, direct mail campaigns, and customer database management.Client-Based : Service bureaus do not typically sell data; they process data provided by their clients under strict contractual agreements.Data Privacy : Service bureaus must adhere to data privacy laws and contractual obligations, ensuring that the data they handle is secure and used only for the intended purposes. They are often subject to strict data protection clauses in their service agreements.

Accessibility Statement

Website Accessibility Statement
 Compliance Status:&nbsp;We believe in the universal accessibility of the internet and strive to provide an inclusive website accessible to all, regardless of ability.
 In pursuit of this commitment, we make best efforts to adhere to the<a href="https://www.w3.org/TR/WCAG21/">&nbsp;Web Content Accessibility Guidelines 2.1 (WCAG 2.1)</a>&nbsp;at the AA level, set forth by the World Wide Web Consortium (W3C). These guidelines serve as a blueprint for making web content accessible to individuals with diverse disabilities, including but not limited to blindness, motor impairments, visual impairment, and cognitive disabilities.
 Our website incorporates a variety of technologies designed to maximize accessibility. We employ an accessibility interface tailored to accommodate specific disabilities, allowing users to personalize the website&apos;s user interface (UI) according to their individual needs. Furthermore, we are diligently making efforts to fine-tune the website&apos;s accessibility to suit the requirements of individuals with disabilities.
 Disability Profiles:&nbsp;Our website accommodates various disability profiles, including but not limited to the Seizure Safe, Vision Impaired, Color Blind, ADHD Friendly, and Dyslexia profiles.
 Additional Adjustments:&nbsp;Users are empowered to customize their browsing experience through an array of adjustments. These include font modifications encompassing size, type, spacing, alignment, and line height, as well as color contrast options. Users can halt animations, emphasize essential elements, and mute audio.&nbsp;
 Assistive Technology and Browser Compatibility:&nbsp;We are committed to supporting an extensive range of browsers and assistive technologies, including Google Chrome, Mozilla Firefox, Microsoft Edge and Apple Safari.&nbsp;
 Notes and Feedback:&nbsp;While we endeavor to facilitate comprehensive accessibility, there may be sections of the website that are undergoing accessibility enhancements. We continuously refine our accessibility features and welcome feedback from users.

Cookie Policy

Cookies PolicyLast updated: January 14, 2025This Cookies Policy explains what Cookies are and how We use them. You should read this policy so You can understand what type of cookies We use, or the information We collect using Cookies and how that information is used.Cookies do not typically contain any information that personally identifies a user, but personal information that we store about You may be linked to the information stored in and obtained from Cookies. For further information on how We use, store and keep your personal data secure, see our Privacy Policy.We do not store sensitive personal information, such as mailing addresses, account passwords, etc. in the Cookies We use.<h2>Interpretation and Definitions</h2><h3>Interpretation</h3>The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.<h3>Definitions</h3>For the purposes of this Cookies Policy:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Company (referred to as either "the Company", "We", "Us" or "Our" in this Cookies Policy) refers to First Direct, Inc., 1508 J F Kennedy Dr, Suit 102, Bellevue, NE 68005.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cookies means small files that are placed on Your computer, mobile device or any other device by a website, containing details of your browsing history on that website among its many uses.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Website refers to FirstDirect360, accessible from <a target="_blank" rel="noopener noreferrer nofollow" href="https://firstdirect360.com">https://firstdirect360.com</a>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; You means the individual accessing or using the Website, or a company, or any legal entity on behalf of which such individual is accessing or using the Website, as applicable.<h2>The use of the Cookies</h2><h3>Type of Cookies We Use</h3>Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.We use both session and persistent Cookies for the purposes set out below:Necessary / Essential CookiesType: Session CookiesAdministered by: UsPurpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.Cookies Policy / Notice Acceptance CookiesType: Persistent CookiesAdministered by: UsPurpose: These Cookies identify if users have accepted the use of cookies on the Website.Functionality CookiesType: Persistent CookiesAdministered by: UsPurpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.Tracking and Performance CookiesType: Persistent CookiesAdministered by: Third-PartiesPurpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how our users react to them.Targeting and Advertising CookiesType: Persistent CookiesAdministered by: Third-PartiesPurpose: These Cookies track your browsing habits to enable Us to show advertising which is more likely to be of interest to You. These Cookies use information about your browsing history to group You with other users who have similar interests. Based on that information, and with Our permission, third party advertisers can place Cookies to enable them to show adverts which We think will be relevant to your interests while You are on third party websites.<h3>Your Choices Regarding Cookies</h3>If You prefer to avoid the use of Cookies on the Website, first You must disable the use of Cookies in your browser and then delete the Cookies saved in your browser associated with this website. You may use this option for preventing the use of Cookies at any time.If You do not accept Our Cookies, You may experience some inconvenience in your use of the Website and some features may not function properly.If You'd like to delete Cookies or instruct your web browser to delete or refuse Cookies, please visit the help pages of your web browser.For the Chrome web browser, please visit this page from Google: <a target="_blank" rel="noopener noreferrer nofollow" href="https://support.google.com/accounts/answer/32050">https://support.google.com/accounts/answer/32050</a>For the Internet Explorer web browser, please visit this page from Microsoft: <a target="_blank" rel="noopener noreferrer nofollow" href="http://support.microsoft.com/kb/278835">http://support.microsoft.com/kb/278835</a>For the Firefox web browser, please visit this page from Mozilla: <a target="_blank" rel="noopener noreferrer nofollow" href="https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored">https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored</a>For the Safari web browser, please visit this page from Apple: <a target="_blank" rel="noopener noreferrer nofollow" href="https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac">https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac</a>For any other web browser, please visit your web browser's official web pages.<h3>More Information about Cookies</h3>You can learn more about cookies here: <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.termsfeed.com/blog/cookies/">All About Cookies by TermsFeed</a>.<h3>Contact Us</h3>If you have any questions about this Cookies Policy, You can contact us:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; By visiting this page on our website: <a target="_blank" rel="noopener noreferrer nofollow" href="https://firstdirect360.com/contact">https://firstdirect360.com/contact</a>

Terms and Conditions

Terms of Service

We and/or third parties use these cookies or identifiers to track information about your activity to provide more relevant advertising to you.

Advertising

We and/or third parties use these cookies or identifiers to analyze how visitors use this website; we use them to improve our website.

Analytics

We and/or third parties use these cookies to display or play digital content online and analyze your interaction with that content.

Entertainment

We use these cookies so that our website may function properly (e.g. so that you may adjust your screen size). These cookies may not be disabled.

Essential

We and/or third party social media networks use these cookies to functionally integrate with your social media account and track user profiles across different websites.

Social

These cookies enable us to comply with legal requirements set up in different jurisdictions across the globe.

Processing is necessary for compliance with a legal obligation to which we are subject.

Compliance with legal obligation

Cookies enabling collection of data to understand how users interact with a particular service

We only process the data in case you have provided your consent.

Traffic monitoring

Technical characteristics about the device you are using that are not unique to you, such as the language, the time zone or the operating system.

Device characteristics

Your preferences regarding the processing of your data, based on the information you have received.

Privacy choices

A probabilistic identifier can be created by combining characteristics associated with your device (the type of browser or operating system used) and the IP address of the Internet connection. If you give your agreement, additional characteristics (e.g. the installed font or screen resolution) can also be combined to improve precision of the probabilistic identifier.Such an identifier is considered "probabilistic" because several devices can share the same characteristics and Internet connection. It may be used to recognise your device across e.g. web pages from the same site or across multiple sites or apps.

Probabilistic identifiers

An approximation of your location, expressed as an area with a radius of at least 500 meters. Your approximate location can be deduced from e.g. the IP address of your connection.

Non-precise location data

Your IP address is a number assigned by your Internet Service Provider to any Internet connection. It is not always specific to your device and is not always a stable identifier.It is used to route information on the Internet and display online content (including ads) on your connected device.

IP addresses

Certain characteristics (e.g. your possible interests, your purchase intentions, your consumer profile) may be inferred or modeled from your previous online activity (e.g. the content you viewed or the service you used, your time spent on various online content and services) or the information you have provided (e.g. your age, your occupation).

Users’ profiles

Your online activity such as the websites you visit, apps you are using, the content you search for on this service,  or your interactions with content or ads, such as the number of times you have seen a specific content or ad or whether you clicked on it.